FY Mini Bubble Machine

We're committed to ensuring your order arrives promptly and in perfect condition. Please take a moment to review our shipping policy below:

1. Processing Time:

• All orders are processed within 1-2 business days after payment confirmation.

2. Shipping Methods:

• We offer standard shipping services for all orders.

3. Estimated Delivery Time:

• Delivery times vary based on your location:

• • Domestic (within USA): Estimated 3-5 business days
  • International: Estimated 7-14 business days

4. Shipping Costs:

• Shipping charges are calculated at checkout based on your location and the weight of the package.

5. Tracking Information:

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.

6. Shipping Restrictions:

• Currently, we only ship within [Country/Region]. We do not offer international shipping at this time.

7. Shipping Delays:

• While we make every effort to ensure timely delivery, please note that unforeseen circumstances (e.g., extreme weather, holidays, customs delays) may impact delivery times. We appreciate your understanding in such cases.

8. Incomplete or Incorrect Addresses:

• Please ensure that your shipping address is complete and accurate. We cannot be held responsible for orders with incorrect or incomplete addresses. Any additional shipping costs incurred due to such errors will be the responsibility of the customer.

9. Damaged or Lost Shipments:

• In the unlikely event that your package arrives damaged or is lost in transit, please contact our customer support team within 7 days of receiving your order. We will work with you to find a suitable solution.

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact our customer support team within 30 days of receiving your order to initiate a return or exchange.

Please note:

• Items must be in unused, original condition.
• Return shipping costs may apply.

Thank you for choosing our products, and we hope you enjoy your purchase! If you have any further questions or require assistance, please don't hesitate to contact our customer support team.

 

EXCHANGE

If, for any reason, you'd like to exchange your purchase, please follow our easy exchange policy:

• Initiating an Exchange:
  • Contact our customer support team at CUSTOMERSERVICE@THEBUBBLESTORE.COM within 30 days of receiving your order to request an exchange.
• Eligibility:
  • To be eligible for an exchange, the item must be in unused, original condition and in its original packaging.
• Exchange Process:
  • Once your request is approved, we will provide you with instructions on how to proceed with the exchange.
• Return Shipping:
  • Please note that the customer is responsible for covering the cost of return shipping.
• Replacement Shipment:
  • Once we receive the returned item and confirm its eligibility, we will process and ship the replacement item.

We're dedicated to ensuring your satisfaction with our bubble toys, and we're here to assist you throughout the exchange process. If you have any questions or need further assistance, please don't hesitate to contact us at CUSTOMERSERVICE@THEBUBBLESTORE.COM.