Store Policy

Customer Care

We are committed to providing exceptional customer care to ensure your shopping experience is as delightful as our products. Please take a moment to review our policies below:

**1. Quality Assurance:

We guarantee that all our products meet the highest standards of quality and safety. Each item has been meticulously crafted and tested to ensure they meet the endorsement of Fan Yang and Melody Yang.

**2. Order Processing:

Orders are processed within 1-2 business days of receiving payment confirmation.

**3. Shipping and Delivery:

We offer reliable shipping options to ensure your order reaches you in a timely manner. Please refer to our shipping policy for more details.

**4. Returns and Exchanges:

We accept returns or exchanges within 30 days of purchase. If you're not satisfied with your order, please contact our customer support team, and we'll be happy to assist you.

**5. Damaged or Defective Items:

In the rare event that your order arrives damaged or is defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund.

**6. Customer Support:

Our dedicated customer support team is available to assist you with any inquiries, concerns, or assistance you may need. You can reach us via email at Customerservice@thebubblestore.com or through our website's contact form.

**7. Feedback and Suggestions:

We value your feedback and are always looking for ways to improve. If you have any suggestions or comments, please feel free to share them with us.

**8. Privacy and Security:

We take your privacy seriously. Your personal information will be kept confidential and will not be shared with any third parties.

**9. Community and Engagement:

Join our community of bubble enthusiasts on social media platforms! Share your bubble creations, tips, and tricks, and connect with fellow fans of Fan Yang and Melody Yang's bubble artistry.

**10. Satisfaction Guarantee:

We are confident that you will be delighted with our bubble toys. If for any reason you are not completely satisfied, please let us know, and we'll do our best to make it right.

Thank you for choosing Famous Bubble Toys. We're excited to be part of your bubble-filled adventures!